Apply for a seller account via our sign up form here
List your products
(one by one, or in bulk using our template)
Send your samples, we’ll take care of photography and video
Listings go live
– start selling!
Ready to sign up? Need more information?
Do you have quality surplus materials or deadstock fabrics to sell? Apply to become a seller and turn surplus into sales.
Register an account online to be part of the Circular Sourcing Marketplace.
What is Circular Sourcing?
Circular Sourcing is a marketplace-style platform. Think of us as a one-stop shop for businesses to buy and/or sell any amount of designer deadstock and quality surplus materials used in the fashion and textile industry.
We’re here to radically shift the needle:
Read more about Circular Sourcing.
How do I start selling my surplus?
Great question. The first thing you need to do is register as a Seller. To do so, follow the simple steps below.
1. Go to this page and register
2. Wait for our approval
3. Once you get a confirmation email, you can start listing your products
4. Once you’ve created listings, send us your labelled fabric samples and we’ll handle the photography and videography for all your listings.
Can I get help from a person at Circular Sourcing?
Yes, there are real people behind the scenes, so please send us a message to get started. We happily offer personalised support via Zoom, email and phone.
How do I make changes to my profile?
Log into your Seller account and navigate to your dashboard and click ‘Settings’ to update your bank and billing details, or to change your visible store profile.
How do I make a complaint?
Please get in touch to let us know if you have any issues on Circular Sourcing. We’re here to help you manage through it.
What can I list for sale?
We accept all kinds of designer deadstock and quality surplus fabrics. Please note while we do accept quality fabrics with non- integrity based faults (ie. discolouration, barre, spirality) we cannot accept fabrics that are not fit for purpose (ie. disintegrating yarns, non-functioning spandex, holes or significant flaws that render a fabric un-usable). All faults must be listed accurately within listings or they may be at risk of return. See our Fabric Faults Policy and our Refunds and Returns Policy for more.
What’s the MOQ for listing a material for sale?
Sellers choose their own minimum and maximum amounts for cut lengths and/or can choose to sell by the roll. Please note, fabric inventory quantities less than 5m will automatically be tagged as a remnant fabric, however it’s up to you as the seller whether you are willing to cut and sell 1m at a time or in higher increments or full amounts.
Can I contact buyers directly?
To keep this as a thriving marketplace for all, we ask that you complete all sales here on the Circular Sourcing platform. Any attempt to go ‘off platform’ when communicating with Buyers or completing a sale places Sellers in breach of our Selling Policy. We don’t want this to happen, but if it does, your account may be suspended or terminated at our discretion. Read our Selling Policy for more information.
How much does it cost to list a product on Circular Sourcing?
It’s free. There are no charges to create a Circular Sourcing listing and for the next 12 months there are no limits on how many listings sellers may create.
What’s the commission on sales made on Circular Sourcing?
We deduct a 20% commission on sold items. There is also a 1.5% transaction fee collected by Stripe or Paypal, our secure payment partners. Read more about fees and charges.
How am I paid for my Circular Sourcing sales?
You’re paid once we receive confirmation that the order has been fulfilled (shipped). We pay weekly via automatic direct debit to your nominated bank account or Paypal account, which you can fill in once your seller account is approved.
What about the fees?
The Circular Sourcing commission is automatically deducted from the sale.
Where can I find sales, fees and billing information?
Why haven’t I been paid?
This could be because your order hasn’t been fulfilled (we don’t pay out unfulfilled orders), or you’ve chosen manual shipping and haven’t changed the status of your order in your Seller account (which is how we know to pay you).
Once an order hasn’t been fulfilled within 15 days, or if a Buyer sends us a complaint advising that the order hasn’t come through, we get in touch with you to find out why. We may cancel orders and refund Buyers at our discretion.
It could also be because you haven’t yet set up your payment details in your account.
How are shipping costs calculated?
It’s a flat shipping rate for cut metreage / swatches and a bespoke quote for fabric rolls.
Cut Metreage – Flat Rate
Cut meterage is any fabric (swatch, remnant or metres cut from a roll) that is folded and placed into a post bag or box for shipping purposes.
To keep things simple, the shipping cost is charged at an averaged flat rate based on the order weight. The price is added to their order.
We’ve found this to be the most convenient and cost effective approach for cut meterage – it means that some orders may cost Sellers a little more to ship, and some may cost Sellers less.
We ask that when booking your deliveries that you use the fastest route possible, for example Express Australia Post or equivalent.
Fabric Rolls – Bespoke Quote
Shipping costs for fabric rolls are calculated based on the order and the Buyer’s location in relation to you. The price is quoted after the Buyer places the order.
Please ensure when Buyers order by the roll that you promptly provide them with a shipping quote (within 1 business day) via email, then once the quote is accepted, generate an additional invoice for the shipping. Buyers who order by the roll will be notified at the time that a shipping quote will be provided separately.
Please do not send rolls until the buyer has paid the additional cost of roll delivery to you.
How does it work with shipping labels?
You can buy shipping labels directly through our integrated shipping platform, ShipStation, which once set up is simple and streamlined – or you can go your own way. In either scenario, the postage charged to Buyers remains the same.
Good to know if you go your own way:
Be sure to log into your Seller account to manually mark your order as shipped and fulfilled and enter the tracking number. That way we know to pay you for the sale.
Read about ShipStation carrier partners.
Who pays for shipping?
Buyers pay a flat rate for swatches and cut metres. Buyers pay a bespoke quote rate for rolls.
How long do I have before an order needs to be shipped?
We strongly recommend that you ship within 1-3 business days once the order is placed with Express Post (or equivalent). If you need a longer lead time, we can’t stress enough how important it is to let the Buyer know as soon as possible. This builds trust in you as a Seller and could lead to more sales.
Does Shipstation integrate with my preferred shipping carrier?
The good news is that ShipStation integrates with all the main shipping carriers – DHL Express, DHL eCommerce, Sendle, Aramex, Australia Post MyPost Business, Australia Post eParcel, Startrack, Couriers Please, UPS, Seko, Quantium, Toll, FedEx and Direct Freight Express.
Go to https://www.shipstation.com/au/ to create a ShipStation account.
How do I connect my profile with ShipStation account?
First you go to https://www.shipstation.com/au/ to create a ShipStation account. Then you log back into your Seller account to connect ShipStation and have yourself two platforms that seamlessly speak to each other.
Can a buyer request a refund and return?
All sales are typically final unless the items received weren’t as described or there are faults exceeding the allowance (noting this doesn’t apply when faults are accurately disclosed in a listing). See the Refunds and Returns Policy for more information.
We encourage Buyers to inspect all items on delivery, and to immediately report any issue with quality or accuracy to the Seller. Items that were ordered over 15 days ago or that have been cut are ineligible for returns.
Please note that we do not allow refunds or exchanges due to change of mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.
Can faulty materials be returned and refunded?
All items that are sold as faulty, that are also accurately described in the listings are final sale and cannot be returned, refunded or exchanged for any reason. Read more in the Fabric Faults Policy.